This is a demo store. Any orders placed through this store will not be honored or fulfilled.

Privacy Policy

Statewide Forklifts (referred to as "we", "us" or "our") respect and are committed to protecting the privacy of your personal information. This Privacy Policy outlines the how we handle, collect, use and disclose Personal

Information that is provided to us via our stores, Head Office, this website and/or other means.

'Personal Information' refers to any information recorded in material form or not, about an individual whose identity is apparent, or can reasonably be ascertained from the information provided. Examples of personal information include your name, address, date of birth, gender, email, telephone number, employment details and the like.

Collection of Personal Information by Statewide Forklifts

Statewide Forklifts will collect personal information, including information and transactions referring to Team Statewide Forklifts memberships, in a fair and lawful manner. We will only collect Personal Information from you that we reasonably require for our business functions or activities.

The kinds of Personal Information we may collect from you will depend on the type of interaction you engage with us on. It may include, but is not limited to.

  • Personal Information you provide to us upon participation in a promotion, competition, promotional activity, surveys, market research, and subscription to our mailing list and/or following on social media.
  • Personal information you provide to us via our stores, Head Office or when you place an order online, by telephone or via other electronic devices or ordering systems which can include information listed above as well as menu preferences, previous order information, IP address and credit card details.
  • Information gathered from your career and franchise application and/or enquiry.
  • Information collected as you navigate through our website and mobile applications which are gathered without you actively providing the information through cookies, internet tags, web beacon and navigational data collection. For example, information gathered can include, but is not limited to, the date, time and duration of visits to our website.

Any personal information and/or anonymous or personal visitor session information collected through tracking technologies will be used to understand and measure your online experiences as well as determine what products, promotions and services will be of most interest to you.

Franchise Applications

The type of information we collect as part of franchise enquiries and the application process is the information included on the Statewide Forklifts Franchise Enquiry Form which include, but is not limited to, your name, postal address, email address, employment history, residency status and the like. In considering your application, we may also obtain personal information about you from third parties, such as from your previous employers, business contacts and referees and any sensitive personal information about you such as criminal record.

This information is collected for any one or more of the following purposes:

  • Assessing your application for a Statewide Forklifts franchise.
  • Assessing your suitability to progress through each stage of the franchise recruitment process.
  • Storage for any future opportunities.

Disclosure of this information may be to any one or more of the following:

  • Referees, previous employers and/or business contacts.
  • Our related entities.
  • Law enforcement agencies to verify any information you have provided.
  • Educational organizations to the verify any information you have provided.

At any stage, if we engage in any third party services, we will take reasonable steps to ensure that due care is undertaken and the personal information collected will only be used for the purposes for which it was supplied.

Employment Applications

The type of information we collect as part of your employment application process is the information included in the Employment Application Form which include, but is not limited to, your name, postal address, email address, employment history, residency status and other information relating to your work experience.

In considering your application, we may also obtain personal information about you from third parties, such as from your previous employers and referees as well as any sensitive personal information about you such as criminal record.

This information is collected for any one or more of the following purposes:

  • Assessing your suitability for a position with us or one of our related entities.
  • Assessing your suitability to progress through each stage of the franchise recruitment process.
  • Storage for any future opportunities.

Disclosure of this information may be to any one or more of the following:

  • Referees and/or previous employers
  • Our related entities.
  • Recruitment agencies or contractors acting on behalf of us.
  • Law enforcement agencies to verify any information you have provided.
  • Educational organizations to the verify any information you have provided.

In considering your application, we may also obtain personal information about you from third parties, such as from your previous employers and referees as well as any sensitive personal information about you such as criminal record.

How your Personal Information will be used

The Personal Information we collect is used in our business and marketing functions and activities. 
These include, but are not limited to some of the below. We may also use your Personal Information for other purposes not listed below which will be made clear to you at the time we collect your Personal Information or for other such purposes as may be required or permitted by law.

  • Processing orders online, or orders that are placed in our stores, via our electronic or mobile ordering systems and via telephone.
  • Providing you with digital confirmation of your orders.
  • Administering and responding to your enquiry and/or feedback.
  • Conducting and enabling you to participate in any promotions, competitions, surveys and/or market research.
  • Marketing, promoting and informing you of current and future products, services, promotions and competitions.
  • Streamlining the ordering process and recommending items specific to your buying history/behaviour/demographic and other information.
  • Facilitating our internal business operations, including fulfillment of any legal and regulatory requirements
  • Improving the operation or navigation of our website.
  • Processing and considering employment or franchise applications and conducting relevant reference checks (refer to Franchise and Employment Applications above).

Statewide Forklifts may use or disclose your Personal Information for the purposes of direct marketing. You may request not to receive direct marketing communications from Statewide Forklifts, or our related entities, and we will cease to send you direct marketing communications to you within a reasonable period (usually 7-10 business days) after your request is made in writing to us to hello@Statewide Forklifts.com.au. If you wish to opt-out of email communications, please click on the 'opt-out' or 'unsubscribe' link within that email.

Disclosure of Personal Information to Third Parties

The Personal Information we collect from you may be disclosed to:

  • Our related entities, suppliers, consultants, employees, contractors or agents for the purposes set out in this policy.
  • Statewide Forklifts franchisees if you have made an enquiry or complaint relating to a store that is owned and operated by one of our franchisees.
  • Others that you have been informed of at the time any personal information is collected from you.

Access and Correction to Personal Information

Statewide Forklifts aims to ensure that any Personal Information we obtain from you is accurate. You can request access to your Personal Information or advise us of any required corrections by contacting us in writing at privacy@Statewide Forklifts.com.au/hello@Statewide Forklifts.com.au. 
We may require you to verify your identity and to specify what information you require.

Safeguarding and Storage of your Personal Information

The ways in which we store your personal information is dependent on the type of interaction you have had with us. This may include storage in:

  • The Team Statewide Forklifts Database which includes some or all of the personal information listed in this policy as well as transaction details, purchase history, credits earned and the like.
  • Email, Social and SMS databases for marketing communication purposes.

We take reasonable steps to ensure that your Personal Information is protected from loss and secure from any unauthorized access or disclosure. 
Unfortunately, while we take steps to ensure that due care is undertake, no data transmission over the internet is completely guaranteed to be secure. Subsequently, we do not give warranty for the security of any information you submit or transmit to us or from any of our online services or via our stores, and expect you use these services at your own risk. In this regard, the member hereby irrevocably holds harmless Statewide Forklifts, their related entities, employees, directors and suppliers, from all claims, suits, demands, actions, proceedings and complaints which the member has or may have in the future, and shall indemnify and release Statewide Forklifts, their related entities, employees, directors, from all complaints, claims for damages or otherwise in the terms and conditions of and arising out of this collection of personal information.

Changes to this Privacy Policy

Statewide Forklifts have the right to amend this policy at any time, due to changes in regulations and to keep up to date with new developments and opportunities within the retail space. We therefore reserve the right at our discretion to make these changes and ask you to check this page periodically, as you are bound by these changes when visiting our websites.

How to Contact Us

If you have any questions or comments relating to our website and/or the privacy policy, please email us at info@statewideforklifts.com.au

Your Consent

By using the Statewide Forklifts websites, you signify that you agree to the terms of this Privacy Policy as well as to our Terms and Conditions. If you do not agree with the terms of our Privacy Policy and/or our Terms and Conditions, please do not provide us with your personal information and to cease navigation through the website.

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